| 1 | All prices are shown in Australian Dollars. | | 2 | Prices include all local taxes where applicable. | | 3 | There may be instances where flower substitutions may be necessary. Customers can be assured that in these instances the arrangement delivered will closely resemble the one featured on our website. | | 4 | Delivery details must be accurate; any changes may incur additional fees. All additional fees will be notified to the customer prior to the delivery. | | 5 | Regretfully, we cannot arrange a resend of fresh flowers to you if the original flowers are disposed of, thereby making them unavailable for our florists to access the cause of the problem. |
Fresh Flowers are Fragile
It is important to keep in mind the vulnerability of flowers. Weather conditions such as heat, wind, direct sunlight and rain along with other environmental influences such as air conditioning, heating and pollution will affect the condition and life of fresh flowers. We provide care instructions with all flower orders, which should be followed to increase the life of the flowers. While we take every effort to ensure the quality of our fresh flowers and foliage, there may be influences or circumstances beyond our control, which may affect the product. Please be sure to contact us as soon as possible should you have any concerns about the quality of our product.
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